What is Mellmon’s Cancellation Policy?
As long as the cancel option is available on the website, you can cancel an order when it is in packed/shipped status. Any amount paid will be credited into the same payment mode using the same method through which the payment was made without ruling out the items purchased on sale.
Can I modify the shipping address of my order after it has been placed?
Yes, you can do so by tapping on ‘My Orders’ under the main menu section of the website and modifying your address under ‘Change address option’ before we have processed it.
How do I cancel my Order?
To do so, please go to ‘My orders’ section under the main menu of the website and then select the item or order you want to cancel.
I just cancelled my order. When will I receive my refund?
If you made payments via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation. In case you have used Mellmon wallet cash (partial or full amount) to place an order, the entire order amount will be refunded in the wallet. If you had selected Cash on Delivery, there is no amount to be refunded because you haven’t paid for your order.